By default, Metrilo considers all customer orders as revenue and calculates them into the reports. However, you can easily configure it to count only certain order statuses towards revenue reports.
How can I set up what order statuses to be calculated into the revenue?
- Go to Settings -> Orders in your Metrilo account.
- When you open it up, you’ll see that all order statuses are checked by default. Uncheck the ones that you don't want to be counted as revenue - for example, canceled or pending.
Metrilo syncs order statuses as soon as they're updated in your store backend. Choosing the right statuses to count as revenue is key to accuracy throughout the platform.